Career ManagementOur employees are accountable for the development of their careers and opportunities to participate in training and education programs. Our high performance achievement program keeps employees focused on the results we need to deliver.
RecognitionWe recognize the importance of showing appreciation for our employees beyond our total compensation programs. We promote a culture of appreciation and recognition by providing service and safety awards and tools that can be used by all employees to thank others in simple ways.
The scope of our operations means that we work with many suppliers, contractors and consultants; working together with them to drive our safety performance. As safety practices are expected of all our employees, we require anyone working with us to sign off on their understanding and acceptance of our policies and practices.
There has been increasing concern about motor vehicle incidents, including driving-related fatalities. Safety is everyone’s business. We all have a responsibility to our families and friends to drive safe and return home safely.
We are concerned corporate members within our industry-wide initiative that encourages management to visit frontline workers and talk about safety. Employees and contractors from across our operations, are participants in this initiative for safer driving. We are very passionate about this issue of accident prevention and ask people to speak out when they see a behavior or any situation that puts others at risk - before an injury or incident occurs.
Safety is one of the most important core values of our business. We must encourage an ever-improving safety culture – one that reinforces that safety is the responsibility of all, not just a policy.
We regularly review our activities to find ways to make lasting improvements. To ensure we're getting it right, we ask landowners, residents and others stakeholders for their feedback on how we're doing as a good neighbor.We intend to conduct surveys within the communities to identify concerns across our operations in each local. These surveys help us to better understand our impact on the communities influenced.
To meet the principles defined in our Corporate Constitution and our Corporate Responsibility Policy, we develop guides, which provide direction to employees and contractors regarding our engagement practices and accountability.We have guidelines that provide clear expectations of our agents, including external broker representatives. We expect all agents acting on our behalf to act with integrity and to treat all participants and effected communities with respect. Corporate agents are trained to know the regulatory requirements and fundamental information about our company, in particular, but also the industry in general, to reflect our values.
Our stakeholders include our private shareholders, employees and contractors, landowners, communities, private sector partners and competitors, government, financial institutions, regulators, and civil society organizations such as environmental non-government organizations and community-based organizations
We are dedicated to the advancement of community member youth, and support community-based institutions, provide sponsorships for youth activities, and work with educators on curriculum development. We expect that over the next years that many community youths will enter the labor force and we are working today to attract the attention of these young people whom we regard as persons that are staged as a very valuable resource.webassets/Partner1.jpgCourtesyWe encourage a foundation of courteous behavior in the communities in which we operate. We have partnered with communities to understand their concerns, which include traffic, gates, dust, noise and garbage, and have established clear expectations for our employees and contractors to address those concerns.
CommunityContributing to the well-being of communities is the responsibility of a good corporate citizen. We embrace the opportunity to contribute to the strength and sustainability of the communities where we operate. Many of our employees may also live in these communities, so they have first-hand knowledge of what will help those communities thrive. We take a strategic approach to make a positive impact and work with communities to understand and support their needs. Each year we will contribute to the communities where we work and live which aligns with a responsible approach standard for corporate giving.
"Your Financial Relationship Partner" OUR CORPORATE RESPONSIBILITY
Making the company a place where talented people want to work. Our commitment to corporate responsibility starts with our people, which is why we focus on attracting and retaining the best and brightest people. It's also why we provide our employees with challenging and rewarding work opportunities. And it's why we have a variety of programs to recognize them for their experience and reward them for their hard work.
RecruitmentA successful organization is built upon successful people. That is why we strive to hire a diverse workforce of individuals who pursue innovation and bring leadership and passion to their work. Their contributions directly support our operational success.
Silhouette of construction worker on siteWe strive to identify, eliminate or control hazards and prevent injuries on our worksites by:
• ensuring our employees and contractors get the training and experience they need to work safely• working collaboratively with our service providers and contractors to create safer worksites and areas• investigating incidents and learning from them, to prevent reoccurrences• stressing the importance of safe driving• demanding an alcohol- and drug-free workplace• communicating our safety successes and challenges openlyOur environment, health and safety principles guide our behavior and help our staff achieve a desired level of performance. By following the structures, practices and procedures stemming from the principle guide, we meet our required accountabilities and demonstrate sound performance to all stakeholders.
Driver distraction practice prohibits use of communications devices such as cell phones, both hand-held and hands-free, and other electronic devices including PDAs, while driving either a company vehicle or a personal/rental vehicle on company business.
Taking Our Environmental Responsibility Seriously.NatureThe impact of development is something many are concerned about. We take a responsible approach as to the products and services offered through our corporate as this productivity is essential to our everyday lives.Each area where we operate presents a distinct environmental challenge such as minimizing water use, safe water disposal, managing air emissions and limiting our physical footprint and impact on natural diversity, including wildlife. Working with all stakeholders, we explore the needs of our operating areas and use technology and innovation to mitigate our impact on the environment.We ensure that our employees, contractors and third-party service providers understand their responsibilities and are properly trained and monitored regularly for compliance. Our comprehensive operational systems for monitoring, managing and reporting accurately include training objectives and regular internal audits. These approaches help us maintain high levels of environmental stewardship.Encouraging appropriate use of solar energy, wind energy and other alternative environmentally friendly technologies available throughout our operations, are within our policy where we are proud to be active participants.
We pride ourselves of our successes in building and maintaining mutually beneficial relationships with local communities. We commonly would provide significant donations and sponsorships to community programs and events including:• forums that bring together industry, government and local community members to share perspectives and discuss issues of concern;• encouragement of local community development centers for local members, which house training and community wellness programs; and• through our community development foundation structure offer the scholarship and bursary program dedicated to developing the next generation of community leaders.Our approach to working with local communities and increasing participation in our activities is a reflection of our commitment to the communities in which we have operations. On occasion, we will sponsor or otherwise support events or significant local community milestones. Some of these projects include:• Special school sports activity sponsorship programs• Community conferences and learning seminars• Seniors and elders community events• Festival activities• Community health and wellness activities
Inquiries about our potential support of sponsorship of community events can be directed to Trust Management Services Inc. Advisory Board. There are several communities in close proximity to our operations. These communities commonly provide qualified local employees, and we intend to benefit greatly from recruiting and training local community as employees that address the many operations and technical opportunities in these areas.
webassets/TMSblueglobe.jpgEligibility1. The organization must be located in and serving in and around our business area2. The organization should be a registered charity which is eligible to issue official tax receipts for donations, or an established not-for-profit community organization.3. The objectives of the organization must reflect the principles and objectives of capacity building.4. The organization must be in sound financial condition or be able to demonstrate that it has an effective plan for eliminating any financial difficulties.
Limitations and ExclusionsExcept in special circumstances as may be determined by the corporation, Community Investment donations will not be made in support of the following:• Individuals• Religious organizations (except for those with non-faith based purposes)• Third-party fundraisers• Professional conventions, conferences or seminars, unless industry related• Travel for individuals or groups• Organizations located outside of the regions or communities where Trust Management Services Inc. does business• Political events
Many of our employees offer their time to non-profit and charitable organizations through volunteerism in several areas, from coaching youth sports teams to board participation. Organizations should not assume that Trust Management Services Inc. employee participation automatically pre-qualifies them for funding.
Through Community Enhancement we support a variety of programs that provide resources to support rural lifestyles, cultural programs and economic development.
Rural LifestylesWe recognize the importance of preserving and strengthening rural heritage and work with communities to help support their way of life (example: agriculture societies).
Economic DevelopmentGrowth and sustainability are important to building viable communities and we are proud to partner in the success of the communities where we work and live.
EnvironmentWe share the public's concern for the environment and we partner with organizations that care for and help protect the environment.
webassets/african_family.jpgFamily & Community WellnessWellness is a core value for our corporation. To promote wellness as part of our daily lives, we work with community partners who:* contribute to the prevention of illness and injury* enhance health care, social and emergency services (children's hospitals, volunteer fire departments)
Science, Trades and TechnologyWe support a focused approach to helping develop a sustainable, skilled workforce by promoting an interest in science, trades and technology (scholarships, universities, technical institutions).
Sport and RecreationSilhouette of mountain bikers at sunsetTrust Management Services Inc. recognizes that participation in sport and recreation contributes to the physical and social wellbeing of communities. Our priority is to support community organizations that provide opportunities for active living (recreation complexes, minor sport associations).
Every year, the corporation receives many requests for funding. To ensure these requests move through our review process more efficiently, we are set to introduce a convenient online application form in the future but at present submission of applications to us via mail or hand delivery in a computer disk format. Community organizations should use the online form when sending funding requests to our Community Investment team. The online application will: • streamline the process and make it easier for us to track your application• support our commitment to the environment by reducing paper usage• facilitate a more efficient response to your request because properly completed forms contain most of the information required for initial screening.
NOTE: The following procedures, except item #10, will ONLY be applicable when we establish the on line application. Please note that this format is NOT presently available.5. Log in and create a password for your account - After you log in, you will receive an email confirming your account information - please retain for future reference6. Complete all required fields on the form and attach supplementary materials, if applicable7. Save your work and either submit the application immediately or save the application to submit it later (Please note: if your application is inactive for 120 days it will be automatically deleted from the system.)8. After you submit your application you will receive a confirmation by email with the subject line funding request received. This email will include the contents of your application. You can log in to your account at any time using the password you chose and confirmed in the account information email.9. Note: Proposals are reviewed on an ongoing basis. It can take up to three months for us to review your request. We appreciate your patience while we carefully review your request.10. At this time you may download the application form and mail it along with any supporting documents to:
Employee Giving ProgramsOur corporate encourages each employee to make a difference in their community through our annual giving campaign, matching gifts and employee volunteer programs.This volunteer program allows employees and their immediate families to apply for grants based on the number of hours they volunteer with a non-profit or charitable organization.To begin the program we will establish specific areas applicable to celebrate employees and their families participating in volunteer activities in their communities. Family volunteer program examples would be employee families participating in activities such as a community clean up, repairing of carts, bicycles, planting community vegetation (trees, shrubs and flowers) for community beautification, play ground and sports field clean up and maintenance and other applicable programs that may arise.
Corporate Responsibility ReportingAs we involve ourselves in more programs of corporate responsibility we will list the various activities of involvement on Trust Management Services Inc. website. This would be a brief highlights listing of our corporate responsibility performance, including stories that best demonstrate how we live up to our corporate responsibility commitments throughout the company.
Our Corporate Responsibility Policy translates the guiding principles, values and behaviors outlined in our Corporate Constitution into clear commitments that strive to manage risk, improve performance and increase efficiency.
Integrity HotlineWe need to know about concerns surrounding our operations. Our Integrity Hotline is one way for any concerned individual to convey issues about our corporate operations.Our employees are encouraged to discuss any concerns they have with their supervisors or human resources. Those who regularly work or interact with our corporation should report any concerns to their primary contact at the company. These concerns include, but are not limited to:
Potential violations of:• any statute, regulation, rule of our corporate policy or practice• our Business Conduct & Ethics Practice• accounting standards, internal accounting controls or auditing matters• our complainant protection practice• environmental, occupational health and safety legislation
Workplace concerns:• harassment or other inappropriate workplace conduct• fraudulent activities or theft• unsafe work practices
Financial:• coercion of our corporate external or internal auditors or any attempt to improperly affect our financial statements or financial reporting practices
If, for any reason, these channels aren't appropriate, concerns can be reported directly to the Integrity Hotline or through our investigative committee. All reports are confidential and requests for anonymity will be honored. Please ensure that anonymous reports contain sufficient detail for investigation.
Community members concerned with issues related to corporate physical operations contact us in writing to our Advisory Board