"Your Financial Relationship Partner" Our Constitution
Board of Directors Resolution
WHEREAS it is desirable for the Corporation to adopt a Corporate Constitution that will set out the foundation upon which we will build a high performance, principled corporation;
NOW THEREFORE BE IT RESOLVED that Trust Management Services Inc. Constitution is hereby unanimously approved to be effective from February 20, 2001 onwards.Board of Directors - Date: February 20th, 2001.
Building a High Performance, Principled MeritocracyOur vision is to create a truly great company - one where quality work is the norm; where we stretch and strive to be the best we can be; and where great things are accomplished. Principles grace every decision and punctuate every interaction along our journey. Shareholders and other stakeholders support our endeavors because we have earned their trust and respect. Our MissionOur Name is Our Philosophy Our VisionTrust Management Services Inc. will be the world's High Performance Benchmark for independent private project funding structures serving the private and governmental sectors worldwide. Our Constitutional MeritocracyTrust Management Services Inc. is a company where shared principles guide our behavior and merit determines our reward. Our Shared PrinciplesTo excel, to achieve our goals, we must have a shared set of moral principles - an inner compass - that guides our behavior, and we must have business principles that clearly show the path we will travel. We need to define what we should expect of ourselves and what we can expect of each other. Our Corporate Constitution harnesses the elements fundamental to our continuing success as a living, thriving organization. Strong CharacterWe understand that sustained corporate monetary value can only be delivered by people of strong character. We lift one another up to greater success, we are determined, dynamic and disciplined, and we can be counted on. Ethical BehaviorWe function on the basis of trust, integrity, and respect. We are committed to benchmark practices in safety and environmental stewardship, ethical business conduct, and community responsibility. Our success is measured through both our behavior and our bottom line. High PerformanceWe focus where we passionately believe we can be the best. We are accountable for delivering high-quality work that's continually enriched by open, dynamic past reviews and learning. Great ExpectationsWe have great expectations of one another. Living up to them will enable us to experience the thrill and fulfillment of being part of a successful team, and the pride of building a great company. This Corporation is a place where performers prosper. Dynamic and DisciplinedWe understand that sustained corporate monetary value can only be delivered by people of strong character. We lift one another up to greater success, we are determined, dynamic and disciplined, and we can be counted on. Strong CharacterEach day in our work, we exhibit a particular set of behaviors. We talk to each other in a certain manner. We act based upon a set of commonly held principles, customs, and beliefs. Each day, we define our culture. By our actions and our words, we say to each other and to those we meet, who we are and what we stand for.
Our Corporate Members are:POSITIVE - We have a positive attitude that is both realistic and progressive. We strive to keep a sense of humor and care about each other.OPEN - We freely exchange ideas and encourage open, constructive communication and debate.DETERMINED - We take pride in our work and focus on being the best with a relentless determination to succeed.DYNAMIC - We seize opportunities with focused energy and agility. We challenge ourselves by continuing to raise the bar in all that we do.DISCIPLINED - We apply disciplined thought to determining our goals and take decisive action to achieve them.COMMITTED - We can be counted upon to deliver on our commitments and our responsibilities.BALANCED - We celebrate our achievements. We strive for balance between the time we dedicate to our jobs and the time we dedicate to family and personal pursuits. Our Corporate Members are not:EGOTISTICAL or ARROGANTCYNICAL UNWILLING to ADAPT or CHANGEPLAYERS of INTERNAL POLITICS or GAMES
Our culture is based on principles and self-discipline, not rules.TRUSTWORTHY - We function on the basis of trust, integrity, and respect. We are committed to benchmark practices in safety and environmental stewardship, ethical business conduct, and community responsibility. Our success is measured through both our behavior and our bottom line.ETHICAL BEHAVIOR - Shared corporate responsibility means having a special pride in what we are trying to accomplish and in the reputation of the company. It means being an ethical, principle-based organization. Our Corporate Members value: * Integrity We act ethically and honestly, treating all with dignity, fairness, and respect. * Trust We are truthful, deliver on our promises, and uphold our commitments. * Courtesy We communicate with courtesy, striving to treat others the way we would wish to be treated. * Respect We show respect for the people, culture, laws, and traditions of the regions where we live and work. * Sustainability We operate safely, and we strive for the lightest environmental footprint. * Community Responsibility We follow the principle of Consultation, Communication, and Capacity Building as we strive to make a positive difference in the communities and countries where we operate. We as Corporate Members: * Are socially responsible. * Assess our strengths and weaknesses honestly. * Look for creative ways to partner with communities. * Strive to enhance the Corporation's reputation on a daily basis. Our Corporate Members do not tolerate: * Unlawful or unethical behavior. * Intimidation or harassment. * Environmental, health or safety negligence. * Workplace discrimination. * Deceptive communication. At the end of the day, the most important thing is our reputation.FocusedWe focus where we passionately believe we can be the best. We are accountable for delivering high-quality work that is continually enriched by open, dynamic past review and learning.High PerformanceThe opportunity to be the top-performing company in our peer group is in our hands - the key will be great execution. The elements of our success are here - great people committed to be the best at what they do, outstanding assets, a clear strategy, financial strength, and a disciplined approach to value creation - including the allocation of capital to the best projects evaluated on a consistent, realistic basis. Our High Performance Business UnitsOur Corporate organizational strategy combines the competitiveness, agility, and entrepreneurial work environment of a family of fully accountable business units with the breadth of knowledge, systems, financial strength, and resilience of a large corporation. Ten powerful fundamentals provide the framework for our actions:• FocusWe focus our business plans where we passionately believe we can achieve benchmark performance.• Competitive AdvantageWe target resources where we can apply our size, strength, and superior core competencies to continuously add value, grow productively, and lower costs.• Professional RealismWe consistently apply highly professional technical, financial, operational, and risk assessment processes to evaluate investments.• Strategic Asset ManagementWe regularly reassess our business plans, capital allocation, and acquisition/divestiture opportunities to maximize risked returns from our asset portfolio.• Execution ExcellenceWe understand that even the best projects and opportunities will still fail without great execution.• Recounting and LearningWe plan every investment based on its potential to create value and then the results are examined against the plan, sharing both successes and setbacks.• QualityWe employ the highest quality people, expect the highest quality work, and build the highest quality assets.• AgilityWe strive for the simplest, clearest, and quickest route to success.• Competitive Knowledge SharingWe monitor and benchmark our competitors and exchange information and best practices across our company.• SecurityWe safeguard our people, information, and resources.AccountableOur High Performance Corporate GroupsCorporate groups focus on supporting and helping the business units succeed, along with achieving the best possible relationships with key stakeholders. Trust Management Services Inc. groups strive to develop strong management reporting and control systems, and create added value through creatively applying best practices in finance, information technology, human resources, and stakeholder relations. They achieve this while maintaining superior service, simplicity, speed, and effectiveness.Our High Performance CultureAccountabilityWe expect to be held accountable for the quality of our work and the achievement of our objectives.ImaginationWe are imaginative and creative, and identify opportunities our competitors have yet to recognize.TeamworkWe work as fully accountable teams in an atmosphere of mutual respect and collaboration.AdaptabilityWe seek new information on best practices and technology, learn from failures, and challenge the status quo to outpace our competitors.LeadershipWe lead by example. We encourage initiative and welcome diversity of thought. Then, we act decisively.UrgencyWe strive to outdistance our competitors by pursuing opportunities with a sense of urgency.The corporation’s execution strategy is about outrunning the competition. Our goal is to be the High Performance Benchmark in productivity, cost control, value on growth, and intrinsic value creation.
Our People – Our Corporate• Stand out from the ordinary and the mediocre.• Understand how to add value and maintain corporate confidence.• Establishes demanding goals and reaches beyond them.• Collaborates internally and compete externally.• Communicates openly and debate constructively to strengthen performance.• Takes professionally assessed risks based upon high-quality work.• Listens and freely shares ideas and knowledge.• Roots out bureaucracy as it does not add value.• Learns from experience, both the good and bad, and shares lessons learned. People in the Corporation do not tolerate• Knowledge without action.• Action without knowledge.• Avoiding accountability.• Wasting time and resources.• Uncaring efforts.• Failure without learning.We manage risk of failure through disciplined, high-quality work and best judgment. Given these conditions, the sin is not failure itself, but failure to learn.TeamworkWe have great expectations of one another. Living up to them will enable us to experience the thrill and fulfillment of being part of a successful team, and the pride of building a great company. Great ExpectationsTrue leadership in any organization is actually about marking the playing field, preparing the players, and turning the team loose to play the game; while being there to coach, mentor, and give direction when needed. Leadership is actually about creating the conditions for success without handholding through every play. Our Corporate expects Corporate Members to• Uphold Trust Management Services Inc. Constitution.• Be a role model for corporate values and reputation.• Embrace the Company's goals and contribute to their achievement.• Learn core competencies superior to your competitors.• Take charge of your own development.• Stretch and strive to be the best at what you do.• Put the goals of your team ahead of your own.• Share your skills and knowledge.• Be accountable for your actions and results.• Deliver high-quality, highly professional work.• Treat Trust Management Services Inc. assets with care and pride.Corporate Members need to have a positive attitude, a sense of goodwill towards one another, and a sense of humor. We need people who are passionate about doing their jobs well; people who rise to the challenges, push beyond the setbacks, and celebrate the triumphs.We expect our team members to• Treat each other with respect.• Integrate disciplines, skills, and ideas to make the team stronger.• Contribute to the success of other team members.• Communicate freely and openly, exchanging views, ideas, and lessons learned.• Have joint accountability and ownership for team objectives.• Have a clear focus on objectives and results.• Assess results honestly and professionally.• Learn from every experience and celebrate successes together.True leadership requires something that is almost always in short supply: people who help you sail through the rough waters or tell you when the smooth sailing is making you vulnerable to the next storm; people you can count on for advice based on straight-goods reality checks; people who reinforce what you do well, and tell you what you can improve. We expect our leaders to• Uphold Trust Management Services Inc. Constitution - truly walk the talk.• Serve as role models and accept nothing less than the best effort.• Set clear boundary conditions for performance and behavior.• Share information openly and be accessible.• Give regular, clear, and constructive feedback.• Coach, encourage, and inspire.• Treat every individual fairly and equitably.• Add value to their teams.• Encourage the exchange and application of new ideas.• Listen and learn.• Support and encourage employee development.• Act decisively, even on difficult issues.• Recognize accomplishments and celebrate successes. You can expect the Corporation to• Uphold Trust Management Services Inc. Constitution.• Define and communicate a clear vision.• Foster open, honest communication and debate.• Encourage innovative ideas and entrepreneurial thinking.• Provide the environment and tools you need to do your job.• Provide opportunities to grow your abilities.• Provide fair and timely performance evaluation, including third-party feedback.• Foster industry-benchmark best practices.• Communicate meaningfully and honestly with all stakeholders.• Do what's right, even in the face of opposition.• Respond to our critics with truth.• Strive to be the employer of choice - a place where vibrant, dedicated people can build careers, fulfill their aspirations, and achieve more than they may have thought they could.Trust Management Services Inc. is a high performance company where people strive to be better at their jobs than the person doing the same job with our competitors. We strive to be a place where people look forward to coming to work and where everyone understands that their contribution is important to the success of their team, and their company. Great AchievementsTrust Management Services Inc. journey will be guided by a Corporate Constitution that sets out the foundation of our values and what we each can do to thrive and grow; an inner compass that keeps us moving in the right direction on our journey to build a great company. Trust Management Services Inc. Constitution will set out what we expect of one another; it will inspire us; it will empower us; and it will make us accountable to one another. Security PracticesCorporate staff members have access to and develop a great deal of information related to the company and its business. In most cases, that information is the property of the Corporation or another party (e.g. a joint-venture partner or vendor). In all cases, corporate staff must protect corporate information from unauthorized use, disclosure or access. Corporate information in any form - electronic, transmitted, printed and verbal - is a valuable corporate asset. This Corporate Information Security Practice establishes company universal standards for protecting corporate information. The goal of Trust Management Services Inc. Information Security Practice is to provide an environment that enables maximum, safe sharing of corporate information while maintaining the security of sensitive information and complying with the Information Management Policy. ResponsibilitiesEvery corporate staff member is personally responsible for protecting corporate information against unauthorized use, disclosure or access. That includes understanding and complying with this practice and any related policies, practices or guidelines, as well as reporting incidents involving unauthorized use, disclosure or access to corporate information.Information Classification and ConfidentialityTrust Management Services Inc. classifies corporate information to determine how that information should be kept secure. Unless otherwise classified, corporate information is to be treated as "Corporate Internal," meaning it can be freely shared between Trust Management Services Inc. staff. If information is more or less sensitive than this, it is the responsibility of the individual who developed or provided the information to properly classify it and ensure it is handled appropriately. All staff members are responsible for preserving the confidentiality of any corporate information they access, develop or provide.Information and Information Systems OwnershipCorporate information developed by or for the company is owned by Trust Management Services Inc., unless otherwise defined by contracts or law. The company also owns information systems (e.g. computers, paper files, audio or video recordings) in which corporate information is held. As a result, Trust Management Services Inc. holds the right to review, access, and disclose for security, investigative, maintenance and legal purposes, the contents of all information stored on or transmitted through its information systems. Digital Information AccessCorporate staff members are given access to corporate digital information systems (e.g. computer networks) through personal accounts. The company monitors, logs and audits system activity and can trace actions back to individual accounts. Each staff member is assigned an account and is responsible for all activity that occurs under that account. Staff must protect their accounts through the use of strong passwords and must not share their accounts or passwords. Information Systems ProtectionTrust Management Services Inc. protects its information systems through multiple security controls (e.g. firewalls, security cards, virus protection). All staff members are required to comply with security controls at all times. Unauthorized connections to company information systems are forbidden. Attempts to bypass, disable or defeat these controls will be considered a breach of policy. Monitoring or tampering with company information systems, external sites or email messages is prohibited. Only software purchased by the company may be installed on company systems.Trust Management Services Inc. contracts independent audits and assessments of company information systems in cooperation with Information Security as part of a regular security review process. Appropriate UseStaff must apply reasonable care and judgment in using email and the internet during the course of their work for the company. Policies and practices related to confidentiality, privacy and appropriate business conduct must be applied to email use in the same manner as any other business communications.Company staff must be aware of and comply with intellectual property rights (e.g. copyrights, patent rights, trade secrets) according to the law. Staff may only use the information for which they have been given authority through their employment or engagement contracts and job requirements. WaiversDeviations from this practice require signed waivers from Information Security. Waivers are granted on a temporary basis and require joint approval from Information Security and the relevant business unit leader.
ViolationsViolation of this practice and its associated guidelines may result in disciplinary actions that can include, among other actions, dismissal or legal action. Reports of violations of this practice will be forwarded to the appropriate business unit leader, Human Resources and Information Security. In cases where local or international law is violated, the company has a responsibility to involve the relevant law enforcement agencies. Policy Purpose and ScopeThis policy describes Trust Management Services Inc. risk management principles and expectations applicable to all types of risk in all activities undertaken by or on behalf of the company. It also outlines roles and responsibilities for the Board of Directors, the President & Chief Executive Officer, the Chief Risk Officer, the Divisional Presidents and Executive Vice-Presidents of Corporate Groups, the role of the Advisory Board and all staff. Definitions of significant terms in this Policy are outlined in the company Risk Glossary. Corporate Risk Management PolicyCorporate Risk Management PrinciplesRisk is often defined as the chance of something happening, measured in terms of probability and impact. At Trust Management Services Inc., a principal risk is defined as the chance of something happening, measured in terms of probability and impact, that may adversely affect the achievement of the company’s strategic or major business objectives.Risk management is a structured and disciplined approach to assessing and managing the uncertainties that the company faces as it creates value and preserves value.Trust Management Services Inc. believes risk taking is a necessary and accepted part of our business. Effectively managing risk is a competitive necessity and an integral part of creating corporate value through good business practices designed to ensure that the company achieves its strategic, business and governance objectives, and protects its corporate reputation, values and integrity. In the context of realizing strategic objectives, some amount of failure is an accepted outcome of risk taking as long as risks have been properly assessed and managed.Trust Management Services Inc. acknowledges that all activity has an element of risk and that not all risks can or should be transferred. The company is committed to managing risks including strategic risks, at all levels in the organization and summarizes these risks into three broad categories: operational risk; financial risk; and safety, environmental and regulatory risk. Since many risks can impact our reputation, all risks must be evaluated in terms of the potential impact on our reputation.Trust Management Services Inc. does not engage in speculative activity which is defined as a profit-seeking activity unrelated to the company’s primary business. Risk Management ExpectationsRisk management applies to and will be practiced in accordance with Article II, The Company's Risk Management Principles as a part of all of the company’s activities including developing strategic plans, preparing operational plans and capital budgets, completing detailed project approval requests, designing and managing project plans, operating corporate facilities and assets, as a part of other management systems and generally, in all decision making processes.Trust Management Services Inc. overall risk appetite and risk tolerance will be determined by the President & Chief Executive Officer in conjunction with the Executive Team and reported on by the Chief Risk Officer to the Board of Directors.Risk will be evaluated, managed and documented consistent with guidelines, tools and framework advocated by this Corporate Risk Management Policy and other companyrisk management policies, guidelines or practices such as the Market Risk Mitigation Policy.In all cases, risk will be evaluated in terms of the impact on the following areas: people, environment, assets, financial/business objectives, and reputation. The risk will be assigned a probability of occurrence, with a resulting risk level ranging from low to extreme.Risks identified as extreme, high, or medium will require implementation of a risk transfer, reduction, elimination, or exploitation strategy to reduce the residual risk level to as low as reasonably practicable. Risks identified as extreme or high with an impact above a specified threshold will be reported to the President & Chief Executive Officer or appropriate Divisional President or Executive Vice-President of Corporate Groups, and the Chief Risk Officer.Trust Management Services Inc. Risk Matrix is a tool that may be used to assess, measure and report risks. Trust Management Services Inc. Risk Matrix may not be readily applied to all risk areas but the concepts of impact and probability must be addressed in all cases. For example, emerging risks are those circumstances or factors which may be new to the company and may lack quantifiable impact or probability at a particular time. Emerging risks should be separately identified, and qualitative assessments of their impacts and probabilities should be provided.Trust Management Services Inc. Risk Matrix will be the foundation for developing any risk sub-matrices in the Corporation. Sub-matrices will align with Trust Management Services Inc. Risk Matrix and will require the approval of the Chief Risk Officer.Risk management reports will be maintained by Divisions and Corporate Groups and provided to the Chief Risk Officer at least quarterly for consolidation. Risk Management Roles and ResponsibilitiesThe Board of Directors is responsible for:a. Approving and authorizing the Policy.b. Ensuring that a system is in place to identify the principal risks to the Corporation and that the best practical procedures are in place to monitor and mitigate the risks.c. Reviewing the Chief Risk Officer's consolidated quarterly and annual risk reports that identify the principal risks to the Corporation and the mitigation strategies in place.The President & Chief Executive Officer is responsible for:a. Identifying all significant risks to the Corporation's businesses and ensuring that procedures are established to mitigate the impact of the risks in the best interest of shareholders.b. Appointing or recommending the appointment of the Chief Risk Officer, as applicable.The Chief Risk Officer is responsible for:a. Identifying the principal risks to the business and ensuring that the Corporation has implemented appropriate systems and effective risk management programs to manage these risks.b. Developing, implementing, monitoring overall compliance with and adhering to the Policy.c. Overseeing development, administration and annual review of this Policy for approval by the Board of Directors.d. Developing and implementing risk management practices, systems, controls and business continuity plans for the Corporation, which are aligned with and complementary to the Policy.e. Developing external risk reporting protocols and disclosures where required by regulation or good governance.f. Reporting to the Board of Directors and the Executive Team Company's principal consolidated risks and mitigation strategies on a quarterly and annual basis.The Divisional Presidents and Executive Vice-Presidents of Corporate Groups are responsible for:a. Identifying risks and developing and implementing risk management practices, including mitigation strategies, systems, controls and business continuity plans specific to their respective Divisions or Corporate Groups, which are aligned with and complementary to the Policy.b. Maintaining risk management reports detailing the principal business risks for the Division or Corporate groups and which will be available for consolidation at Trust Management Services Inc. level. The Advisory Board of the Corporation is available council, meeting regularly to address questions in the areas of risk management and many other issues that may come forward. These issues may be brought forward to the Advisory Board, through the Advisory Board Secretary for scheduling, by the Board of Directors, Executive Team, Divisional Presidents and Executive Vice-Presidents of Trust Management Services Inc. groups and the Risk Management Officer as it would pertain to the issues concerning the people (Government and Private sectors), the area environment, assets, financial/business objectives, and reputation of Trust Management Services Inc. in the Community. The Advisory Board extends advice to Management, on a “as requested basis” for many issues of concern inclusive of risk management they do not initiate any decisions, but may make strong influence to management on all issues brought to them. The Advisory Board may be invited to oversee special committees in specific areas of concern and make recommendations to the Board of Directors. Staffa. In alignment with the values and principles embodied in Trust Management Services Inc. Constitution, this Corporate Risk Management Policy commits all staff to consistently apply risk assessment processes and to take professionally assessed risks based upon high-quality work.Risk CommitteesThe Executive Team, comprised of the President & Chief Executive Officer, the Divisional Presidents, the Chief Risk Officer, and the Executive Vice-Presidents of Corporate Groups, are collectively responsible for developing the Corporation's risk management principles and risk management expectations as well as defining the Corporation's risk appetite and tolerances, in addition to those specific responsibilities as outlined in Risk Management Roles and Responsibilities referred to above.Risk management committees may be established by the President & Chief Executive Officer from members of the Executive Team to address specific risk areas. For example, the Market Risk Mitigation Policy requires that a Risk Management Committee address the Corporation's financial hedging strategy and ensure that the Corporation is complying with that specific Policy. Policy AuthorityUnless otherwise noted in this Policy, any significant exceptions to this Policy require the approval of the Executive Team and these exceptions will be reported at the next regularly scheduled meeting of the Board of Directors Information Management Policy Trust Management Services Inc. is committed to ensuring that the management and protection of its corporate information meets operational, contractual, statutory and regulatory requirements. Information in any medium, including electronic and paper based, is a valuable corporate asset. We recognize that processes, information systems and infrastructure for capturing, sharing, reporting and storing relevant corporate information enable Trust Management Services Inc. to conduct its business efficiently, effectively and securely.Information, including intellectual property, developed by, or for, the company is to be treated as company property. Trust Management Services Inc. must also protect the privacy and property rights of others. Information and software programs obtained and used by staff members under a confidentiality or license agreement must be properly handled.This policy and its related practices cover company information from its creation or acquisition through to its use, distribution, storage, accessibility, communication and destruction. Related procedures and guidelines address methods to manage and protect information contained in paper files, electronic documents, computer databases, software programs, communication systems and information storage facilities.All company staff members are required to:• understand the implications of information mismanagement and misuse, including the potential costs and risks to the company• manage and protect Trust Management Services Inc. information assets in accordance with this Policy and related practices, including statutory and regulatory requirements• take accountability for appropriate security, access and retention of any specific information records entrusted to them• report incidents and assist in investigations relating to information mismanagement and misuseStaff members providing services to the company through a third party organization are required to act in accordance with this Policy and its related practices with respect to their use of company assets.Violations of this policy include:• activities that disrupt or prevent access to, or control of, Trust Management Services Inc. information• using information or information resources in a manner that damages Corporate reputation or business• attempts to circumvent information security or management practices• failure to properly handle information that represents the company's business activitiesDisciplinary action, up to and including termination of employment or service contracts, will be taken for violations of this policy and its related practices. Shared Principles:Ethical Behavior We function on the basis of trust, integrity, and respect. We are committed to benchmark practices in safety and environmental stewardship, ethical business conduct, and community responsibility. Our success is measured through both our behavior and our bottom line.Integrity We act ethically and honestly, treating all with dignity, fairness, and respect.Trust We are truthful, deliver on our promise, and uphold our commitments.Respect We show respect for the people, culture, laws, and traditions of the regions where we live and work.High Performance We focus where we passionately believe we can be the best. We are accountable for delivering high-quality work that's continually enriched by open, dynamic recounting and learning.Competitive Knowledge Sharing We monitor and benchmark our competitors and exchange information and best practices across our company.Security We safeguard our people, information, and resources. Accountability We expect to be held accountable for the quality of our work and the achievement of our objectives. We manage risk of failure through disciplined, high-quality work and best judgment. PRIVACY POLICYThe Corporation is committed to protecting the privacy of the personal information which is collected, used and disclosed in the conduct of its business.Personal information means information about an identifiable individual, except business title and business contact information, and includes information about prospective, present or former employees and external parties such as landowners and other individuals.This Policy and its related practices apply to all staff members when they are engaged in company business. Staff members providing services through a third party are required to act in accordance with this Policy and its related practices with respect to their use of company assets. Contractors and consultants are expected to develop and enforce policies and practices that are consistent with this Policy and its associated requirements to apply to their staff providing services for or on behalf of Trust Management Services Inc..Trust Management Services Inc. will obtain express or implied consent of individuals, except where otherwise permitted by law, to collect, use and disclose personal information for reasonable business purposes. The purpose for the collection, use or disclosure of the personal information, except where otherwise permitted by law, will be identified before or when the information is collected.In general, personal information collected, used and disclosed about prospective, present or former employees is for administering, planning and managing an individual's employment relationship with the company and includes but is not limited to:• ensuring the safety and security of staff and corporate assets, including company-held information;• determining eligibility for initial employment, including the verification of references and qualifications;• administering pay and benefits;• facilitating professional development and performance;• complying with applicable employment or legal requirements;• communicating with staff; and• other reasonable purposes as required to manage the employment relationship.In general, the personal information collected, used and disclosed about external parties is for the purposes of:• providing information about Trust Management Services Inc. and its operations to external parties;• managing and administering contracts with external parties;• managing the Company's relationship with and providing for the safety of external parties;• meeting any legal or regulatory requirement or obligation;• facilitating participation in company events; and• other reasonable purposes consistent with Trust Management Services Inc. business objectives.Personal information will be protected by reasonable security safeguards that are appropriate to the sensitivity level of the information. Personal information will only be retained for the period of time necessary to fulfill the purpose for which it was collected, or as required for statutory or other legal purposes. Upon request, individuals will be granted the reasonable right of access and review of their personal information.Disciplinary action up to and including termination of employment or service contracts, will be taken for violations of this Policy and its related practices.Corporate Constitution Shared Principle: Ethical Behavior — We function on the basis of trust, integrity and respect. We are committed to benchmark practices in safety and environmental stewardship, ethical business conduct and community responsibility. Our success is measured through both our behavior and our bottom line. Commitment to Privacy PolicyTrust Management Services Inc. is committed to protecting the privacy of the personal information that is collected, used and disclosed for the purpose of conducting our business. We have prepared this Personal Information Protection Commitment to inform you of our practices concerning the collection, use and disclosure of your personal information and to reflect privacy legislation, where applicable.Trust Management Services Inc. collects, uses and discloses personal information from or about individuals impacted by our business activities or from individuals who request information about our company. This includes people who live on or near, or who have access to or use lands where Trust Management Services Inc. operates. It also includes our investors, potential investors, media and those third parties participating in corporate events or providing services to the company. ConsentUnder privacy legislation, where applicable, Trust Management Services Inc. is required to obtain your consent to collect, use and disclose your personal information. If you choose not to provide your consent, you may refuse to provide us with your personal information. Alternatively, you may withdraw your consent to our collection, use and disclosure of your personal information on reasonable notice, subject to applicable legal, contractual or regulatory requirements.If you do not wish to provide your consent or if you withdraw your consent, this may affect certain aspects of our relationship, including limiting your eligibility for certain payments, benefits, goods or services provided by us.Trust Management Services Inc. collects, uses and discloses certain personal information to abide by certain legal, contractual, or regulatory requirements. Your ability to withdraw your consent or your refusal to consent in these circumstances is limited where the denial or refusal would interfere with these legal, contractual or regulatory requirements.There are circumstances where the collection, use or disclosure of personal information by Trust Management Services Inc. may occur without your consent, where permitted or required by law. In these circumstances, Trust Management Services Inc. will not collect, use or disclose more information than is permitted or required and, where the personal information is of a very sensitive nature, Trust Management Services Inc. will seek to obtain express consent where it is reasonably possible and appropriate to do so.Your personal information may be transferred to another company in the event of a business transaction. This will occur only if we have entered into an agreement with the acquiring party under which your personal information is protected.If you do not contact us we will assume you have consented to our collection, use and disclosure practices as set out in this Personal Information Protection Commitment. CollectionIn the course of conducting our business Trust Management Services Inc. may collect information from or about you that includes:• Information to contact or identify you such as your name, address, telephone number, marital status, age and date of birth• Financial information such as bank accounts, occupation, current and estimated payment terms and amounts, to facilitate payment and meet contractual obligations• Property information such as title, ownership, road use and access information, to allow us to conduct exploration, development and operations activities• Environment, health and safety information to allow us to communicate effectively with you in an emergency situation such as health information and dependent information• Information for license and permit applications that is required in order to participate in regulatory processes or as otherwise required by law UseWe collect, use and disclose personal information to allow us to conduct our business activities on the lands on which we operate. These business activities include:• managing and administering contracts (including leases)• conducting geophysical operations• constructing roads, pipelines and other facilities• reclamation activities• any and all related activities of the company• acquisition and divestiture activities• complying with regulatory requirements, including health, safety and environmental rules and regulationsWe also collect, use and disclose personal information to communicate with you, to facilitate participation in company events and to enable us to provide information about Trust Management Services Inc. to you. DisclosureLike many companies, Trust Management Services Inc. uses third party service providers in our business. We share personal information with these third parties when they require the information to work with us. We require these third parties to act in a manner consistent with our Privacy Policy and this commitment. These third parties include:• operational contractors• land brokers, land agents and surveyors• road, well or pipeline construction and associated maintenance contractors• environment, health and safety consultants• geophysical, engineering, environmental, or other consultants• regulatory authorities SecurityTrust Management Services Inc. is committed to safeguarding your personal information while it is in our control. We maintain physical, procedural and technical security with respect to our offices and information storage facilities to prevent any loss, misuse, unauthorized access, disclosure, or modification of your personal information.Retention and accessWe will only hold your personal information as long as needed for the purpose for which we collected it and as required by our policy, this commitment, and applicable laws. We will provide you with access to your personal information held by us, subject to exceptions as permitted or required by law. Contact UsIf you have any questions or concerns with respect to the information provided in this Personal Information Protection Commitment please refer to this in writing to Trust Management Services Inc. Human Relations Department.This Personal Information Protection Commitment applies in respect of all activities of Trust Management Services Inc. that are governed by the Personal Information Protection and Electronic Documents Legislation and other applicable privacy legislation.In this document, “The Corporation”, “Trust Management Services Inc.", "we", "our" and "us" refer to Trust Management Services Inc. and its subsidiaries and affiliated entities.
Our Corporate Members are:POSITIVE - We have a positive attitude that is both realistic and progressive. We strive to keep a sense of humor and care about each other.OPEN - We freely exchange ideas and encourage open, constructive communication and debate.DETERMINED - We take pride in our work and focus on being the best with a relentless determination to succeed.DYNAMIC - We seize opportunities with focused energy and agility. We challenge ourselves by continuing to raise the bar in all that we do.DISCIPLINED - We apply disciplined thought to determining our goals and take decisive action to achieve them.COMMITTED - We can be counted upon to deliver on our commitments and our responsibilities.BALANCED - We celebrate our achievements. We strive for balance between the time we dedicate to our jobs and the time we dedicate to family and personal pursuits. Our Corporate Members are not:EGOTISTICAL or ARROGANTCYNICAL UNWILLING to ADAPT or CHANGEPLAYERS of INTERNAL POLITICS or GAMES
Our culture is based on principles and self-discipline, not rules.TRUSTWORTHY - We function on the basis of trust, integrity, and respect. We are committed to benchmark practices in safety and environmental stewardship, ethical business conduct, and community responsibility. Our success is measured through both our behavior and our bottom line.ETHICAL BEHAVIOR - Shared corporate responsibility means having a special pride in what we are trying to accomplish and in the reputation of the company. It means being an ethical, principle-based organization. Our Corporate Members value: * Integrity We act ethically and honestly, treating all with dignity, fairness, and respect. * Trust We are truthful, deliver on our promises, and uphold our commitments. * Courtesy We communicate with courtesy, striving to treat others the way we would wish to be treated. * Respect We show respect for the people, culture, laws, and traditions of the regions where we live and work. * Sustainability We operate safely, and we strive for the lightest environmental footprint. * Community Responsibility We follow the principle of Consultation, Communication, and Capacity Building as we strive to make a positive difference in the communities and countries where we operate. We as Corporate Members: * Are socially responsible. * Assess our strengths and weaknesses honestly. * Look for creative ways to partner with communities. * Strive to enhance the Corporation's reputation on a daily basis. Our Corporate Members do not tolerate: * Unlawful or unethical behavior. * Intimidation or harassment. * Environmental, health or safety negligence. * Workplace discrimination. * Deceptive communication. At the end of the day, the most important thing is our reputation.FocusedWe focus where we passionately believe we can be the best. We are accountable for delivering high-quality work that is continually enriched by open, dynamic past review and learning.High PerformanceThe opportunity to be the top-performing company in our peer group is in our hands - the key will be great execution. The elements of our success are here - great people committed to be the best at what they do, outstanding assets, a clear strategy, financial strength, and a disciplined approach to value creation - including the allocation of capital to the best projects evaluated on a consistent, realistic basis. Our High Performance Business UnitsOur Corporate organizational strategy combines the competitiveness, agility, and entrepreneurial work environment of a family of fully accountable business units with the breadth of knowledge, systems, financial strength, and resilience of a large corporation. Ten powerful fundamentals provide the framework for our actions:• FocusWe focus our business plans where we passionately believe we can achieve benchmark performance.• Competitive AdvantageWe target resources where we can apply our size, strength, and superior core competencies to continuously add value, grow productively, and lower costs.• Professional RealismWe consistently apply highly professional technical, financial, operational, and risk assessment processes to evaluate investments.• Strategic Asset ManagementWe regularly reassess our business plans, capital allocation, and acquisition/divestiture opportunities to maximize risked returns from our asset portfolio.• Execution ExcellenceWe understand that even the best projects and opportunities will still fail without great execution.• Recounting and LearningWe plan every investment based on its potential to create value and then the results are examined against the plan, sharing both successes and setbacks.• QualityWe employ the highest quality people, expect the highest quality work, and build the highest quality assets.• AgilityWe strive for the simplest, clearest, and quickest route to success.• Competitive Knowledge SharingWe monitor and benchmark our competitors and exchange information and best practices across our company.• SecurityWe safeguard our people, information, and resources.AccountableOur High Performance Corporate GroupsCorporate groups focus on supporting and helping the business units succeed, along with achieving the best possible relationships with key stakeholders. Trust Management Services Inc. groups strive to develop strong management reporting and control systems, and create added value through creatively applying best practices in finance, information technology, human resources, and stakeholder relations. They achieve this while maintaining superior service, simplicity, speed, and effectiveness.Our High Performance CultureAccountabilityWe expect to be held accountable for the quality of our work and the achievement of our objectives.ImaginationWe are imaginative and creative, and identify opportunities our competitors have yet to recognize.TeamworkWe work as fully accountable teams in an atmosphere of mutual respect and collaboration.AdaptabilityWe seek new information on best practices and technology, learn from failures, and challenge the status quo to outpace our competitors.LeadershipWe lead by example. We encourage initiative and welcome diversity of thought. Then, we act decisively.UrgencyWe strive to outdistance our competitors by pursuing opportunities with a sense of urgency.The corporation’s execution strategy is about outrunning the competition. Our goal is to be the High Performance Benchmark in productivity, cost control, value on growth, and intrinsic value creation.
Our People – Our Corporate• Stand out from the ordinary and the mediocre.• Understand how to add value and maintain corporate confidence.• Establishes demanding goals and reaches beyond them.• Collaborates internally and compete externally.• Communicates openly and debate constructively to strengthen performance.• Takes professionally assessed risks based upon high-quality work.• Listens and freely shares ideas and knowledge.• Roots out bureaucracy as it does not add value.• Learns from experience, both the good and bad, and shares lessons learned. People in the Corporation do not tolerate• Knowledge without action.• Action without knowledge.• Avoiding accountability.• Wasting time and resources.• Uncaring efforts.• Failure without learning.We manage risk of failure through disciplined, high-quality work and best judgment. Given these conditions, the sin is not failure itself, but failure to learn.TeamworkWe have great expectations of one another. Living up to them will enable us to experience the thrill and fulfillment of being part of a successful team, and the pride of building a great company. Great ExpectationsTrue leadership in any organization is actually about marking the playing field, preparing the players, and turning the team loose to play the game; while being there to coach, mentor, and give direction when needed. Leadership is actually about creating the conditions for success without handholding through every play. Our Corporate expects Corporate Members to• Uphold Trust Management Services Inc. Constitution.• Be a role model for corporate values and reputation.• Embrace the Company's goals and contribute to their achievement.• Learn core competencies superior to your competitors.• Take charge of your own development.• Stretch and strive to be the best at what you do.• Put the goals of your team ahead of your own.• Share your skills and knowledge.• Be accountable for your actions and results.• Deliver high-quality, highly professional work.• Treat Trust Management Services Inc. assets with care and pride.Corporate Members need to have a positive attitude, a sense of goodwill towards one another, and a sense of humor. We need people who are passionate about doing their jobs well; people who rise to the challenges, push beyond the setbacks, and celebrate the triumphs.We expect our team members to• Treat each other with respect.• Integrate disciplines, skills, and ideas to make the team stronger.• Contribute to the success of other team members.• Communicate freely and openly, exchanging views, ideas, and lessons learned.• Have joint accountability and ownership for team objectives.• Have a clear focus on objectives and results.• Assess results honestly and professionally.• Learn from every experience and celebrate successes together.True leadership requires something that is almost always in short supply: people who help you sail through the rough waters or tell you when the smooth sailing is making you vulnerable to the next storm; people you can count on for advice based on straight-goods reality checks; people who reinforce what you do well, and tell you what you can improve. We expect our leaders to• Uphold Trust Management Services Inc. Constitution - truly walk the talk.• Serve as role models and accept nothing less than the best effort.• Set clear boundary conditions for performance and behavior.• Share information openly and be accessible.• Give regular, clear, and constructive feedback.• Coach, encourage, and inspire.• Treat every individual fairly and equitably.• Add value to their teams.• Encourage the exchange and application of new ideas.• Listen and learn.• Support and encourage employee development.• Act decisively, even on difficult issues.• Recognize accomplishments and celebrate successes. You can expect the Corporation to• Uphold Trust Management Services Inc. Constitution.• Define and communicate a clear vision.• Foster open, honest communication and debate.• Encourage innovative ideas and entrepreneurial thinking.• Provide the environment and tools you need to do your job.• Provide opportunities to grow your abilities.• Provide fair and timely performance evaluation, including third-party feedback.• Foster industry-benchmark best practices.• Communicate meaningfully and honestly with all stakeholders.• Do what's right, even in the face of opposition.• Respond to our critics with truth.• Strive to be the employer of choice - a place where vibrant, dedicated people can build careers, fulfill their aspirations, and achieve more than they may have thought they could.Trust Management Services Inc. is a high performance company where people strive to be better at their jobs than the person doing the same job with our competitors. We strive to be a place where people look forward to coming to work and where everyone understands that their contribution is important to the success of their team, and their company. Great AchievementsTrust Management Services Inc. journey will be guided by a Corporate Constitution that sets out the foundation of our values and what we each can do to thrive and grow; an inner compass that keeps us moving in the right direction on our journey to build a great company. Trust Management Services Inc. Constitution will set out what we expect of one another; it will inspire us; it will empower us; and it will make us accountable to one another. Security PracticesCorporate staff members have access to and develop a great deal of information related to the company and its business. In most cases, that information is the property of the Corporation or another party (e.g. a joint-venture partner or vendor). In all cases, corporate staff must protect corporate information from unauthorized use, disclosure or access. Corporate information in any form - electronic, transmitted, printed and verbal - is a valuable corporate asset. This Corporate Information Security Practice establishes company universal standards for protecting corporate information. The goal of Trust Management Services Inc. Information Security Practice is to provide an environment that enables maximum, safe sharing of corporate information while maintaining the security of sensitive information and complying with the Information Management Policy. ResponsibilitiesEvery corporate staff member is personally responsible for protecting corporate information against unauthorized use, disclosure or access. That includes understanding and complying with this practice and any related policies, practices or guidelines, as well as reporting incidents involving unauthorized use, disclosure or access to corporate information.Information Classification and ConfidentialityTrust Management Services Inc. classifies corporate information to determine how that information should be kept secure. Unless otherwise classified, corporate information is to be treated as "Corporate Internal," meaning it can be freely shared between Trust Management Services Inc. staff. If information is more or less sensitive than this, it is the responsibility of the individual who developed or provided the information to properly classify it and ensure it is handled appropriately. All staff members are responsible for preserving the confidentiality of any corporate information they access, develop or provide.Information and Information Systems OwnershipCorporate information developed by or for the company is owned by Trust Management Services Inc., unless otherwise defined by contracts or law. The company also owns information systems (e.g. computers, paper files, audio or video recordings) in which corporate information is held. As a result, Trust Management Services Inc. holds the right to review, access, and disclose for security, investigative, maintenance and legal purposes, the contents of all information stored on or transmitted through its information systems. Digital Information AccessCorporate staff members are given access to corporate digital information systems (e.g. computer networks) through personal accounts. The company monitors, logs and audits system activity and can trace actions back to individual accounts. Each staff member is assigned an account and is responsible for all activity that occurs under that account. Staff must protect their accounts through the use of strong passwords and must not share their accounts or passwords. Information Systems ProtectionTrust Management Services Inc. protects its information systems through multiple security controls (e.g. firewalls, security cards, virus protection). All staff members are required to comply with security controls at all times. Unauthorized connections to company information systems are forbidden. Attempts to bypass, disable or defeat these controls will be considered a breach of policy. Monitoring or tampering with company information systems, external sites or email messages is prohibited. Only software purchased by the company may be installed on company systems.Trust Management Services Inc. contracts independent audits and assessments of company information systems in cooperation with Information Security as part of a regular security review process. Appropriate UseStaff must apply reasonable care and judgment in using email and the internet during the course of their work for the company. Policies and practices related to confidentiality, privacy and appropriate business conduct must be applied to email use in the same manner as any other business communications.Company staff must be aware of and comply with intellectual property rights (e.g. copyrights, patent rights, trade secrets) according to the law. Staff may only use the information for which they have been given authority through their employment or engagement contracts and job requirements. WaiversDeviations from this practice require signed waivers from Information Security. Waivers are granted on a temporary basis and require joint approval from Information Security and the relevant business unit leader.
ViolationsViolation of this practice and its associated guidelines may result in disciplinary actions that can include, among other actions, dismissal or legal action. Reports of violations of this practice will be forwarded to the appropriate business unit leader, Human Resources and Information Security. In cases where local or international law is violated, the company has a responsibility to involve the relevant law enforcement agencies. Policy Purpose and ScopeThis policy describes Trust Management Services Inc. risk management principles and expectations applicable to all types of risk in all activities undertaken by or on behalf of the company. It also outlines roles and responsibilities for the Board of Directors, the President & Chief Executive Officer, the Chief Risk Officer, the Divisional Presidents and Executive Vice-Presidents of Corporate Groups, the role of the Advisory Board and all staff. Definitions of significant terms in this Policy are outlined in the company Risk Glossary. Corporate Risk Management PolicyCorporate Risk Management PrinciplesRisk is often defined as the chance of something happening, measured in terms of probability and impact. At Trust Management Services Inc., a principal risk is defined as the chance of something happening, measured in terms of probability and impact, that may adversely affect the achievement of the company’s strategic or major business objectives.Risk management is a structured and disciplined approach to assessing and managing the uncertainties that the company faces as it creates value and preserves value.Trust Management Services Inc. believes risk taking is a necessary and accepted part of our business. Effectively managing risk is a competitive necessity and an integral part of creating corporate value through good business practices designed to ensure that the company achieves its strategic, business and governance objectives, and protects its corporate reputation, values and integrity. In the context of realizing strategic objectives, some amount of failure is an accepted outcome of risk taking as long as risks have been properly assessed and managed.Trust Management Services Inc. acknowledges that all activity has an element of risk and that not all risks can or should be transferred. The company is committed to managing risks including strategic risks, at all levels in the organization and summarizes these risks into three broad categories: operational risk; financial risk; and safety, environmental and regulatory risk. Since many risks can impact our reputation, all risks must be evaluated in terms of the potential impact on our reputation.Trust Management Services Inc. does not engage in speculative activity which is defined as a profit-seeking activity unrelated to the company’s primary business. Risk Management ExpectationsRisk management applies to and will be practiced in accordance with Article II, The Company's Risk Management Principles as a part of all of the company’s activities including developing strategic plans, preparing operational plans and capital budgets, completing detailed project approval requests, designing and managing project plans, operating corporate facilities and assets, as a part of other management systems and generally, in all decision making processes.Trust Management Services Inc. overall risk appetite and risk tolerance will be determined by the President & Chief Executive Officer in conjunction with the Executive Team and reported on by the Chief Risk Officer to the Board of Directors.Risk will be evaluated, managed and documented consistent with guidelines, tools and framework advocated by this Corporate Risk Management Policy and other companyrisk management policies, guidelines or practices such as the Market Risk Mitigation Policy.In all cases, risk will be evaluated in terms of the impact on the following areas: people, environment, assets, financial/business objectives, and reputation. The risk will be assigned a probability of occurrence, with a resulting risk level ranging from low to extreme.Risks identified as extreme, high, or medium will require implementation of a risk transfer, reduction, elimination, or exploitation strategy to reduce the residual risk level to as low as reasonably practicable. Risks identified as extreme or high with an impact above a specified threshold will be reported to the President & Chief Executive Officer or appropriate Divisional President or Executive Vice-President of Corporate Groups, and the Chief Risk Officer.Trust Management Services Inc. Risk Matrix is a tool that may be used to assess, measure and report risks. Trust Management Services Inc. Risk Matrix may not be readily applied to all risk areas but the concepts of impact and probability must be addressed in all cases. For example, emerging risks are those circumstances or factors which may be new to the company and may lack quantifiable impact or probability at a particular time. Emerging risks should be separately identified, and qualitative assessments of their impacts and probabilities should be provided.Trust Management Services Inc. Risk Matrix will be the foundation for developing any risk sub-matrices in the Corporation. Sub-matrices will align with Trust Management Services Inc. Risk Matrix and will require the approval of the Chief Risk Officer.Risk management reports will be maintained by Divisions and Corporate Groups and provided to the Chief Risk Officer at least quarterly for consolidation. Risk Management Roles and ResponsibilitiesThe Board of Directors is responsible for:a. Approving and authorizing the Policy.b. Ensuring that a system is in place to identify the principal risks to the Corporation and that the best practical procedures are in place to monitor and mitigate the risks.c. Reviewing the Chief Risk Officer's consolidated quarterly and annual risk reports that identify the principal risks to the Corporation and the mitigation strategies in place.The President & Chief Executive Officer is responsible for:a. Identifying all significant risks to the Corporation's businesses and ensuring that procedures are established to mitigate the impact of the risks in the best interest of shareholders.b. Appointing or recommending the appointment of the Chief Risk Officer, as applicable.The Chief Risk Officer is responsible for:a. Identifying the principal risks to the business and ensuring that the Corporation has implemented appropriate systems and effective risk management programs to manage these risks.b. Developing, implementing, monitoring overall compliance with and adhering to the Policy.c. Overseeing development, administration and annual review of this Policy for approval by the Board of Directors.d. Developing and implementing risk management practices, systems, controls and business continuity plans for the Corporation, which are aligned with and complementary to the Policy.e. Developing external risk reporting protocols and disclosures where required by regulation or good governance.f. Reporting to the Board of Directors and the Executive Team Company's principal consolidated risks and mitigation strategies on a quarterly and annual basis.The Divisional Presidents and Executive Vice-Presidents of Corporate Groups are responsible for:a. Identifying risks and developing and implementing risk management practices, including mitigation strategies, systems, controls and business continuity plans specific to their respective Divisions or Corporate Groups, which are aligned with and complementary to the Policy.b. Maintaining risk management reports detailing the principal business risks for the Division or Corporate groups and which will be available for consolidation at Trust Management Services Inc. level. The Advisory Board of the Corporation is available council, meeting regularly to address questions in the areas of risk management and many other issues that may come forward. These issues may be brought forward to the Advisory Board, through the Advisory Board Secretary for scheduling, by the Board of Directors, Executive Team, Divisional Presidents and Executive Vice-Presidents of Trust Management Services Inc. groups and the Risk Management Officer as it would pertain to the issues concerning the people (Government and Private sectors), the area environment, assets, financial/business objectives, and reputation of Trust Management Services Inc. in the Community. The Advisory Board extends advice to Management, on a “as requested basis” for many issues of concern inclusive of risk management they do not initiate any decisions, but may make strong influence to management on all issues brought to them. The Advisory Board may be invited to oversee special committees in specific areas of concern and make recommendations to the Board of Directors. Staffa. In alignment with the values and principles embodied in Trust Management Services Inc. Constitution, this Corporate Risk Management Policy commits all staff to consistently apply risk assessment processes and to take professionally assessed risks based upon high-quality work.Risk CommitteesThe Executive Team, comprised of the President & Chief Executive Officer, the Divisional Presidents, the Chief Risk Officer, and the Executive Vice-Presidents of Corporate Groups, are collectively responsible for developing the Corporation's risk management principles and risk management expectations as well as defining the Corporation's risk appetite and tolerances, in addition to those specific responsibilities as outlined in Risk Management Roles and Responsibilities referred to above.Risk management committees may be established by the President & Chief Executive Officer from members of the Executive Team to address specific risk areas. For example, the Market Risk Mitigation Policy requires that a Risk Management Committee address the Corporation's financial hedging strategy and ensure that the Corporation is complying with that specific Policy. Policy AuthorityUnless otherwise noted in this Policy, any significant exceptions to this Policy require the approval of the Executive Team and these exceptions will be reported at the next regularly scheduled meeting of the Board of Directors Information Management Policy Trust Management Services Inc. is committed to ensuring that the management and protection of its corporate information meets operational, contractual, statutory and regulatory requirements. Information in any medium, including electronic and paper based, is a valuable corporate asset. We recognize that processes, information systems and infrastructure for capturing, sharing, reporting and storing relevant corporate information enable Trust Management Services Inc. to conduct its business efficiently, effectively and securely.Information, including intellectual property, developed by, or for, the company is to be treated as company property. Trust Management Services Inc. must also protect the privacy and property rights of others. Information and software programs obtained and used by staff members under a confidentiality or license agreement must be properly handled.This policy and its related practices cover company information from its creation or acquisition through to its use, distribution, storage, accessibility, communication and destruction. Related procedures and guidelines address methods to manage and protect information contained in paper files, electronic documents, computer databases, software programs, communication systems and information storage facilities.All company staff members are required to:• understand the implications of information mismanagement and misuse, including the potential costs and risks to the company• manage and protect Trust Management Services Inc. information assets in accordance with this Policy and related practices, including statutory and regulatory requirements• take accountability for appropriate security, access and retention of any specific information records entrusted to them• report incidents and assist in investigations relating to information mismanagement and misuseStaff members providing services to the company through a third party organization are required to act in accordance with this Policy and its related practices with respect to their use of company assets.Violations of this policy include:• activities that disrupt or prevent access to, or control of, Trust Management Services Inc. information• using information or information resources in a manner that damages Corporate reputation or business• attempts to circumvent information security or management practices• failure to properly handle information that represents the company's business activitiesDisciplinary action, up to and including termination of employment or service contracts, will be taken for violations of this policy and its related practices. Shared Principles:Ethical Behavior We function on the basis of trust, integrity, and respect. We are committed to benchmark practices in safety and environmental stewardship, ethical business conduct, and community responsibility. Our success is measured through both our behavior and our bottom line.Integrity We act ethically and honestly, treating all with dignity, fairness, and respect.Trust We are truthful, deliver on our promise, and uphold our commitments.Respect We show respect for the people, culture, laws, and traditions of the regions where we live and work.High Performance We focus where we passionately believe we can be the best. We are accountable for delivering high-quality work that's continually enriched by open, dynamic recounting and learning.Competitive Knowledge Sharing We monitor and benchmark our competitors and exchange information and best practices across our company.Security We safeguard our people, information, and resources. Accountability We expect to be held accountable for the quality of our work and the achievement of our objectives. We manage risk of failure through disciplined, high-quality work and best judgment. PRIVACY POLICYThe Corporation is committed to protecting the privacy of the personal information which is collected, used and disclosed in the conduct of its business.Personal information means information about an identifiable individual, except business title and business contact information, and includes information about prospective, present or former employees and external parties such as landowners and other individuals.This Policy and its related practices apply to all staff members when they are engaged in company business. Staff members providing services through a third party are required to act in accordance with this Policy and its related practices with respect to their use of company assets. Contractors and consultants are expected to develop and enforce policies and practices that are consistent with this Policy and its associated requirements to apply to their staff providing services for or on behalf of Trust Management Services Inc..Trust Management Services Inc. will obtain express or implied consent of individuals, except where otherwise permitted by law, to collect, use and disclose personal information for reasonable business purposes. The purpose for the collection, use or disclosure of the personal information, except where otherwise permitted by law, will be identified before or when the information is collected.In general, personal information collected, used and disclosed about prospective, present or former employees is for administering, planning and managing an individual's employment relationship with the company and includes but is not limited to:• ensuring the safety and security of staff and corporate assets, including company-held information;• determining eligibility for initial employment, including the verification of references and qualifications;• administering pay and benefits;• facilitating professional development and performance;• complying with applicable employment or legal requirements;• communicating with staff; and• other reasonable purposes as required to manage the employment relationship.In general, the personal information collected, used and disclosed about external parties is for the purposes of:• providing information about Trust Management Services Inc. and its operations to external parties;• managing and administering contracts with external parties;• managing the Company's relationship with and providing for the safety of external parties;• meeting any legal or regulatory requirement or obligation;• facilitating participation in company events; and• other reasonable purposes consistent with Trust Management Services Inc. business objectives.Personal information will be protected by reasonable security safeguards that are appropriate to the sensitivity level of the information. Personal information will only be retained for the period of time necessary to fulfill the purpose for which it was collected, or as required for statutory or other legal purposes. Upon request, individuals will be granted the reasonable right of access and review of their personal information.Disciplinary action up to and including termination of employment or service contracts, will be taken for violations of this Policy and its related practices.Corporate Constitution Shared Principle: Ethical Behavior — We function on the basis of trust, integrity and respect. We are committed to benchmark practices in safety and environmental stewardship, ethical business conduct and community responsibility. Our success is measured through both our behavior and our bottom line. Commitment to Privacy PolicyTrust Management Services Inc. is committed to protecting the privacy of the personal information that is collected, used and disclosed for the purpose of conducting our business. We have prepared this Personal Information Protection Commitment to inform you of our practices concerning the collection, use and disclosure of your personal information and to reflect privacy legislation, where applicable.Trust Management Services Inc. collects, uses and discloses personal information from or about individuals impacted by our business activities or from individuals who request information about our company. This includes people who live on or near, or who have access to or use lands where Trust Management Services Inc. operates. It also includes our investors, potential investors, media and those third parties participating in corporate events or providing services to the company. ConsentUnder privacy legislation, where applicable, Trust Management Services Inc. is required to obtain your consent to collect, use and disclose your personal information. If you choose not to provide your consent, you may refuse to provide us with your personal information. Alternatively, you may withdraw your consent to our collection, use and disclosure of your personal information on reasonable notice, subject to applicable legal, contractual or regulatory requirements.If you do not wish to provide your consent or if you withdraw your consent, this may affect certain aspects of our relationship, including limiting your eligibility for certain payments, benefits, goods or services provided by us.Trust Management Services Inc. collects, uses and discloses certain personal information to abide by certain legal, contractual, or regulatory requirements. Your ability to withdraw your consent or your refusal to consent in these circumstances is limited where the denial or refusal would interfere with these legal, contractual or regulatory requirements.There are circumstances where the collection, use or disclosure of personal information by Trust Management Services Inc. may occur without your consent, where permitted or required by law. In these circumstances, Trust Management Services Inc. will not collect, use or disclose more information than is permitted or required and, where the personal information is of a very sensitive nature, Trust Management Services Inc. will seek to obtain express consent where it is reasonably possible and appropriate to do so.Your personal information may be transferred to another company in the event of a business transaction. This will occur only if we have entered into an agreement with the acquiring party under which your personal information is protected.If you do not contact us we will assume you have consented to our collection, use and disclosure practices as set out in this Personal Information Protection Commitment. CollectionIn the course of conducting our business Trust Management Services Inc. may collect information from or about you that includes:• Information to contact or identify you such as your name, address, telephone number, marital status, age and date of birth• Financial information such as bank accounts, occupation, current and estimated payment terms and amounts, to facilitate payment and meet contractual obligations• Property information such as title, ownership, road use and access information, to allow us to conduct exploration, development and operations activities• Environment, health and safety information to allow us to communicate effectively with you in an emergency situation such as health information and dependent information• Information for license and permit applications that is required in order to participate in regulatory processes or as otherwise required by law UseWe collect, use and disclose personal information to allow us to conduct our business activities on the lands on which we operate. These business activities include:• managing and administering contracts (including leases)• conducting geophysical operations• constructing roads, pipelines and other facilities• reclamation activities• any and all related activities of the company• acquisition and divestiture activities• complying with regulatory requirements, including health, safety and environmental rules and regulationsWe also collect, use and disclose personal information to communicate with you, to facilitate participation in company events and to enable us to provide information about Trust Management Services Inc. to you. DisclosureLike many companies, Trust Management Services Inc. uses third party service providers in our business. We share personal information with these third parties when they require the information to work with us. We require these third parties to act in a manner consistent with our Privacy Policy and this commitment. These third parties include:• operational contractors• land brokers, land agents and surveyors• road, well or pipeline construction and associated maintenance contractors• environment, health and safety consultants• geophysical, engineering, environmental, or other consultants• regulatory authorities SecurityTrust Management Services Inc. is committed to safeguarding your personal information while it is in our control. We maintain physical, procedural and technical security with respect to our offices and information storage facilities to prevent any loss, misuse, unauthorized access, disclosure, or modification of your personal information.Retention and accessWe will only hold your personal information as long as needed for the purpose for which we collected it and as required by our policy, this commitment, and applicable laws. We will provide you with access to your personal information held by us, subject to exceptions as permitted or required by law. Contact UsIf you have any questions or concerns with respect to the information provided in this Personal Information Protection Commitment please refer to this in writing to Trust Management Services Inc. Human Relations Department.This Personal Information Protection Commitment applies in respect of all activities of Trust Management Services Inc. that are governed by the Personal Information Protection and Electronic Documents Legislation and other applicable privacy legislation.In this document, “The Corporation”, “Trust Management Services Inc.", "we", "our" and "us" refer to Trust Management Services Inc. and its subsidiaries and affiliated entities.